faq

Shipping is calculated by the current rates used by USPS priority mail. All products ship from Chanhassen, MN 55317, so shipping charges can vary depending on how far you live from where our facilities are.

You should receive your order within 7 days typically. Allow 1-2 days for processing, and 3-5 days for shipping. You will receive tracking information for your order, so you can keep updated if there are any weather conditions that might delay delivery.

Your satisfaction is our number one priority. If for any reason you are not satisfied with your purchase we will do everything in our power to make it right. If your order is damaged in shipping please contact us immediately so that we can send a replacement right away. If you are not satisfied for any other reason please contact us within 30 days of receiving your order to arrange for a return and refund or exchange.